Merchandise services

• Range, product and price file maintenance. Private label program.
• FoodWorks Liquor and LiquorWorks programs. Market competitive promotional program.
• Micro and macro space maximisation (planograms and flows). Direct buying opportunities.
• TobaccoWorks promotional program. Highly competitive price program.

Marketing services

• Weekly catalogue program.
• Social media management programs (organic and paid).
• Advertising and media support.
• Marketing calendars and campaign resources.
• Digital and social media programs.
• Local area marketing and ticketing support.
• In-store music and radio.
• Marketing guides, advice and support.

IT & finance services

• E-commerce offer.
• EFTPOS and Afterpay solutions.
• Last mile delivery partnerships (UberEats, DoorDash).
• Product, pricing and promotional host files.
• Secure broadband solutions.
• Chargeback.
• Store performance reporting.

Retail & corporate services

• Store planning, layout and design.
• Advice and sourcing of equipment and fixtures.
• Store signage.
• Demographic analysis and sales forecasting.
• Competitor analysis reports.
• Preferred suppliers for both equipment and non-trade.
• MGA membership (industrial relations needs and advice).

Retail operational services and support

You will have a dedicated Retail Development Partner to deliver one-on-one support exactly where you need it.

• Training and onboarding new members.
• Retail support including relays, space and category management.
• Store support including upgrades and development to get the best for your business.
• Store excellence reports and checks.
• Member communication networking events.
• Benchmarking and sales advice. Food safety program.

Note: Not all services are available to associate and smaller convenience stores