Terms & Conditions

Equal Price Promise Terms & Conditions

What is Equal Price Promise?

Equal Price Promise means that we have reduced prices on 1000’s of favourite products to equal Woolworths, Australia’s largest supermarket chain.

With Equal Price Promise, there is no need to collect coupons or go online to register, we have already equalled the price. The price you see on the ticket is what you pay.

This page tells you how Equal Price Promise works and how we have matched our prices.


How does Equal Price Promise work?

We choose our range of Equal Price Promise products based on the favourite grocery products our shoppers regularly purchase. Equal Price Promise is not on every product in-store.

We then review a sample of individual Woolworths stores across Australia each week, located in each State.

We check the Woolworths “everyday shelf price” for each product in the Equal Price Promise product range. We exclude Woolworths products which are on “promotion” or “special” (including weekly or temporary special offers and multi-buys) and excludes prices for products that are damaged or “reduced to clear”.

The Equal Price Promise price comes into effect in store each Wednesday, reflecting the Woolworths everyday shelf price from the previous week.

Our Equal Price Promise prices in each State are based on the price for the Woolworths for that State. However, in some cases, FoodWorks stores are supplied from a neighbouring State. In those cases, that store may instead use the neighbouring State’s Equal Price Promise price. In particular, for the ACT, we use the NSW Equal Price Promise price.

Equal Price Promise is applied to identical comparison products (including identical pack size, colour, flavour and variety), where such an identical comparison product exists.

The list of Equal Price Promise products may change from time to time. Equal Price Promise excludes fresh products (that is, for example, fruit, vegetables, delicatessen, bakery, meat and seafood) and tobacco products.

Equal Price Promise products may go on promotion within FoodWorks from time to time. Where this happens and the promotional price is lower than the Equal Price Promise price, the promotional price will override that Equal Price Promise price so you get the best deal.

If Woolworths discontinue a product, the Equal Price Promise price will continue to be their last, lower price until the product is removed from the Equal Price Promise range.

In the event that, for any reason, we are prevented from updating prices on Equal Price Promise products, we will continue to use the previous prices until further updating can be resumed or the item be removed from the Equal Price Promise range.

Equal Price Promise is available at participating FoodWorks stores.

As all FoodWorks stores are proudly independently owned and operated the range of products offered in store may differ. Equal Price Promise products may not be available across all participating stores. All products are subject to availability.

We reserve the right to withdraw the Equal Price Promise offer, or to vary the terms and conditions, at any time without notice.

For further information about Equal Price Promise, please contact us.